Support

Support

Frequent updates
Our apps are subject to constant improvement and optimization in order to maximize your user experience. Should you have trouble using a Spacebyte app, please make sure you’ve upgraded to the latest version before contacting us. The problem you’re experiencing might have already been fixed!

Technical support
We are pleased to help you at all times at support@spacebyte.com When contacting us, please make sure to include the following information:

  • A detailed description of the steps required to reproduce the problem.
  • The login name of the current app user (if any)
  • The exact model and OS Version of your mobile device (e.g. iPhone 6 on iOS 8.1.1)
  • The exact model and version of your Apple Watch (if any)

Abuse
To report any suspected abuse please contact: abuse@spacebyte.com